Sometimes knowing how to reach all members of a team is not easy, maintaining synchrony or respecting differences, for example, could be a huge task. Using the tips and tools described in this article, your team's communication will improve 100% and you will notice this in the result, in daily productivity, and in how all processes flow flawlessly.
Team communication is one of the keys to quality teamwork. Having adequate communication has a high impact on people’s work and this is directly reflected in the final result. When information does not correctly flow in the workplace and team members are on the same frequency, the problems become evident: incomplete tasks, unmet goals, delayed deliveries; in other words, constant headaches!
In 2020, according to several pieces of research on team communication, the statistics showed the following results:
As we previously mentioned, remote work has become the new modality for many businesses. But this would be impossible without good tools for effective communication. Take into account that:
All members of our team should know what their role is in the team, what they are supposed to do, and how their performance impacts the outcome. Knowing and understanding tasks and activities that need to be done makes it easier to achieve success as a team!
Having clearly defined tasks and responsibilities helps eliminate confusion and conflict among teammates. With effective communication, you can ensure the delivery of clear goals and objectives to the team which creates a sense of tranquility amongst them. Suggesting changes, corrections or simply issuing a constructive comment are also ways of giving clarity and direction to the processes.
All members of the organization should have the opportunity to communicate freely. Being free to express ideas increases the level of trust between the teammates, co-workers, and the direction. The ability to listen carefully and accept different points of view, results in optimal decision-making, making the team feel safe in their work environment.
Communication is as essential in our professional lives as it is in our personal lives, it helps improve relationships. Psychology has proved that knowing how to listen and make appropriate comments at the right time makes people feel taken into account, resulting in better, more respectful relationships at work.
Good team communication has a direct impact on the quality of the work performed, as well as the increase in productivity. Promoting the desire to work towards a common goal makes for a smooth work environment.
Without the need to worry about misunderstandings, doubts, or conflicts, the team can focus on meeting goals and organizing their tasks and times.
"Being big is not a matter of size but attitude"
There are 2 scenarios to consider:
Each of them implies a challenge on its own. In the next section, we show you 11 ways in which you can improve communication with your team, whatever work modality you choose.
People who start working remotely will undoubtedly experience a series of changes:
Being aware of possible setbacks is essential to define and implement an action plan that benefits each member of the team.
It is important to have regular meetings with your team, so they can be aware of the progress of everyone’s tasks and they can inform of any difficulties they might facing to look for the best solution.
Depending on the frequency of the meetings they may vary in length, for example:
Simplifying the way we communicate and providing the best experience for our team should be one of the main objectives of the company. Finding the best application to be able to ask questions, share ideas, ask for opinions, or give suggestions can be challenging.
Fortunately, there is an infinity of applications and platforms that can be easily incorporated into daily work life. Here’s a list of the main internal communication tools for your business, pay close attention!
We can consider activities ranging from the most elaborate to a simple coffee break or a quick chat. Here’s a couple of ideas:
Keep in mind that these types of informal interactions encourage companionship and elevate the spirit of our team.
It is impossible to carry out a job correctly if we do not know the purpose of it, the delivery time, or the acceptance criteria.
In the organization, it is necessary to ensure that each member of the team is clear about the scope of the project and what their tasks are inside that scope. Each task needs to be correctly prioritized and timed to avoid getting delayed.
You may never have considered it, but having rules for communication within a team is very important to maintain clarity and a continuous flow.
To establish these rules, some of the questions we should ask ourselves are:
Part of the problems in team communication arises from not fully understanding assigned tasks, or not being clear in the amount of time the specific task should take. Therefore one way to improve communication is to use project management tools that support us in:
In the following list you can find the features and prices of those that are emerging as the best project management platforms of 2021:
Make sure the entire team feels free to ask questions, express opinions, make comments or suggestions. Reporting a bug early in software development can make a difference, as well as suggesting an improvement or additional option before implementation.
“Remember the worst question is the one that is not asked”
One of the best ways to lift employees' spirits and esteem is to show them how valuable their work is. Congratulate them on their good ideas or on completing their assignments successfully, even if they are small.
You can give small recognitions each month for good performance or for being a great partner with a small message, a card, or an infographic via email or on the office bulletin board. Little gestures can go a long way!
These types of interactions are very important because it is a time when management and team members can express all their ideas.
In this space, it is important to acknowledge the employee’s work and communicate expectations and maybe even concerns from both sides.
With covid-19’s stellar appearance all around the world, the challenge for many companies this year has been implementing remote work as their main modality, and as a result, teams have had to adapt to new forms of communication, so that the team’s commitment and good relationships are maintained. But these challenges are also present in face-to-face work.
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